pusoy go Privacy Policy
This Privacy Policy explains what personal data pusoy go collects, how it is used, who it may be shared with, and the rights available to members in the Philippines.
Last updated: June 2025
Data We Collect
When you register and use the pusoy go platform, we collect several categories of personal data in order to operate the service and comply with legal obligations. The types of data collected include:
- Account information: Your full name, date of birth, email address, username, and any identity verification documents submitted during registration or account review.
- Payment and transaction data: Deposit and withdrawal records, Philippine Peso (₱ PHP) transaction amounts, and the payment methods used. We do not store full card numbers or complete e-wallet credentials on our servers.
- Device and browser data: IP address, device type, operating system, browser version, and unique device identifiers collected when you access the platform via web or mobile app.
- Usage data: Pages visited, features used, time spent on the platform, betting and gaming history, and interaction logs used to improve performance and detect unusual activity.
- Cookies and similar tracking technologies: Session cookies, persistent cookies, and local storage data used to maintain your login state and personalise your experience. See Section 3 for more detail.
- Communications data: Messages sent to customer support, feedback submitted, and any correspondence related to your account.
We collect only what is necessary to provide the service, meet regulatory requirements, and protect the security of all members.
How We Use Your Data
pusoy go uses collected data for the following purposes:
- Account management: Creating and maintaining your account, verifying your identity and age, and processing login requests.
- Service delivery: Processing deposits and withdrawals in Philippine Peso, providing access to the sportsbook, live casino, slot online, and fish game features, and sending transaction confirmations.
- Security and fraud prevention: Monitoring account activity for suspicious patterns, enforcing our Terms and Conditions, and complying with Anti-Money Laundering (AML) obligations under Philippines law.
- Customer support: Responding to your queries, resolving account issues, and maintaining a record of support interactions.
- Platform improvement: Analysing usage patterns to identify technical issues, improve game performance, and enhance the overall user experience.
- Responsible gaming: Monitoring gameplay patterns where necessary to fulfil responsible gaming obligations and respond to self-exclusion or account limit requests.
- Legal compliance: Meeting regulatory, tax reporting, and record-keeping obligations applicable in the Philippines.
pusoy go does not use your data for unsolicited third-party marketing, and we do not sell personal data to advertisers or data brokers.
Cookies and Tracking Technologies
The pusoy go website and app use cookies and similar technologies to ensure the platform functions correctly and to improve the experience for Philippines members.
Essential cookies are required for the platform to operate. They maintain your session once you log in and remember your preferences across pages. These cannot be disabled without disrupting platform functionality.
Analytical cookies help us understand how members use the platform — for example, which pages are visited most frequently or where technical errors occur. This data is aggregated and is not used to identify individual users.
Functional cookies remember settings such as language preference and remembered login details where you have opted in to that feature.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from logging in or accessing certain features. Third-party analytics tools, if used, are bound by their own privacy policies and process only anonymised, aggregated data.
Data Storage, Security, and Retention
Personal data collected by pusoy go is stored on secured servers protected by industry-standard encryption. Access is restricted to authorised personnel who require the data to perform their responsibilities. All data transfers between your device and our platform are encrypted using HTTPS/TLS protocols.
We retain account data for as long as your account remains active and for the legally required period following account closure. Transaction records in Philippine Peso and identity verification documents are retained as required by applicable Philippines financial and gaming regulations. When data is no longer needed and no legal retention requirement applies, it is securely deleted or anonymised.
While we maintain robust security practices, no online platform can guarantee absolute protection. In the event of a data breach that poses a risk to your rights, pusoy go will notify affected members and relevant authorities in accordance with applicable Philippines data protection law.
Sharing Data with Third Parties
pusoy go does not sell or rent personal data to third parties. We may share data in limited circumstances as described below:
- Payment processors: Transaction data is shared with the payment providers you use to deposit or withdraw funds in Philippine Peso. These providers are contractually bound to process data only for payment purposes and under applicable security standards.
- Game providers: Gameplay data may be shared with the third-party providers who supply our slot online, live casino, and fish game content, to the extent required for those games to function correctly.
- Regulatory and legal authorities: We may disclose personal data to government agencies, regulators, or law enforcement bodies in the Philippines where we are legally required to do so, including for AML compliance or fraud investigation purposes.
- Service providers: We may engage third-party service providers (such as cloud hosting or identity verification services) who process data on our behalf under strict data processing agreements.
Any third party receiving data from pusoy go is required to handle it securely and only for the stated purpose.
Your Rights and Minor Protection
As a pusoy go member in the Philippines, you have the following rights in relation to your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request that inaccurate or outdated information be corrected. Basic account details can be updated directly within your account settings.
- Deletion: You may request deletion of your personal data where there is no legal requirement to retain it. Note that certain records, such as financial transaction data, must be retained for the legally required period.
- Restriction: You may request that we restrict processing of your data in certain circumstances, such as where you have contested its accuracy.
- Objection: You may object to the processing of your data where it is based on legitimate interests, subject to applicable legal grounds.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe in accordance with applicable Philippines data protection law.
Protection of minors: The pusoy go platform is strictly for users aged 18 and above. We do not knowingly collect personal data from persons under 18. If we become aware that a minor has registered an account, the account will be closed and the associated data deleted. If you believe a minor may have accessed the platform, please contact us immediately.
Policy Updates and Contact
pusoy go may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. The date at the top of this page indicates when the policy was last revised. Where changes are material, we will notify members through the platform or by email where reasonably practicable.
Continued use of the pusoy go platform following a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
For any questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your information is handled, please contact us at [email protected]. Our support team handles privacy enquiries during standard operating hours. Additional platform information is available on the FAQ page. You can also review your rights and obligations in the Terms and Conditions.
Questions About Your Privacy?
If you have questions about this policy or wish to manage your personal data, contact our support team. You can also visit the FAQ for guidance on account settings, or log in to review your account details directly.